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How yoktog Protects Your Privacy

When you open an account with yoktog, your personal information and payment details stay secure from the moment you deposit via DANA, OVO, GoPay or QRIS through every…

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yoktog How yoktog Protects Your Privacy
REACH OUR TEAM

Contact Us About Your Data

If you have questions about how we handle your privacy or want to request changes to your data, our support team is ready to help you through multiple channels.

Live Chat Open the chat widget in the bottom right of your account lobby. Our team responds in seconds during business hours, Monday through Friday, 09:00 to 18:00 Jakarta time.
Email Support Send your privacy request to our support inbox. We'll respond within 48 hours with details about what data we hold and how to update or delete information from your account.
Account Settings Visit your profile page to view and edit your name, email and phone number. Changes take effect immediately and are logged in your account history for your protection.
DATA SAFEGUARDS

How We Keep Your Account Safe

yoktog uses encryption to protect every deposit and withdrawal you make. Your payment details—whether you use DANA, OVO, GoPay or QRIS—are transmitted through secure channels and never shared with third parties without…

Encryption & Security

All payment data and account credentials are encrypted end-to-end. Your DANA, OVO, GoPay and QRIS details never appear in plain text on our servers or in emails.

Device Verification

When you log in from a new device, we ask you to confirm your identity via email or phone. This step protects your account from unauthorized access even if your password is compromised.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your game choices. Essential cookies cannot be disabled, but you can reject marketing cookies in your browser anytime.

Data Retention

Your account data is stored for as long as your profile is active. After closure, we keep transaction records for five years where law requires it, then delete personal identifiers.

Third-Party Sharing

yoktog shares your data only with payment processors (DANA, OVO, GoPay, QRIS) and fraud-prevention vendors. We never sell your personal information or share it for marketing without your written consent.

Data Rights & Changes

You can request a copy of your data, correct inaccurate information, or ask us to delete it where law permits. Email support or use the 'Account Settings' panel to update your details immediately.

Frequently Asked About Your Privacy

When you close your account, we stop collecting new data immediately. Your personal name, email and phone are removed from our active system. Transaction records and account history are kept for five years where required by Indonesian law, then permanently deleted. Payment processor records (DANA, OVO, GoPay, QRIS) may retain data independently under their own policies.

Yes. Open live chat or email support with your account email, and ask for a data export. We'll send you a complete list of everything we hold—your registration details, deposit and withdrawal history, gameplay logs, and device access records—within seven business days at no cost.

Open your browser settings and search for 'cookies' or 'site data'. Find yoktog.xyz in the list and click 'clear' or 'remove'. You can also disable non-essential cookies before your next visit; essential cookies (login, security) will remain active to keep your account working safely.

No. Your DANA, OVO, GoPay or QRIS details are encrypted and never shared with game studios, live dealers, or other third parties. Payment processors see only transaction amounts and dates; they never see your game history, account balance, or other personal details from yoktog.

We collect your device type (mobile or desktop), browser version, game titles you open, how long you play each game, your bets and results, and your IP address to detect your region. We do not record audio, video, or keystroke data. This information helps us improve the lobby speed and catch fraud, but is never sold or shared for marketing.

Go to your Account Settings page in the lobby, select 'Profile', and edit your name, email or phone number directly. Changes take effect instantly and are logged in your account history. If you cannot access your account, contact live chat with photo ID, and our team will verify your identity before making the update for you.

Yes. Our privacy practices comply with Indonesian data protection laws where local law permits. Our policy covers access and eligibility depends on local law, so features and data retention rules may vary by region. For specific legal questions, contact our support team and we'll explain how the rules apply to your account.